{"id":25797,"date":"2025-08-23T12:00:24","date_gmt":"2025-08-23T08:00:24","guid":{"rendered":"https:\/\/usedsparepart.com\/?page_id=25797"},"modified":"2026-06-09T15:54:23","modified_gmt":"2026-06-09T11:54:23","slug":"%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%af%d8%a7%d8%af-%d9%88%d8%a7%d9%84%d8%a5%d8%b1%d8%ac%d8%a7%d8%b9-3","status":"publish","type":"page","link":"https:\/\/usedsparepart.com\/ar\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%af%d8%a7%d8%af-%d9%88%d8%a7%d9%84%d8%a5%d8%b1%d8%ac%d8%a7%d8%b9-3\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"25797\" class=\"elementor elementor-25797\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ade8e45 e-flex e-con-boxed e-con e-parent\" data-id=\"1ade8e45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68f60c37 elementor-widget elementor-widget-text-editor\" data-id=\"68f60c37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h1>Refund &amp; Return Policy<\/h1>\n<p><strong>Last Updated:<\/strong> June 2026<\/p>\n<p>At UsedSparePart.com, customer satisfaction is important to us. We strive to provide accurate product information and quality spare parts from trusted suppliers. Please read this policy carefully before placing an order.<\/p>\n<h2>1. Return Eligibility<\/h2>\n<p>A return request may be accepted if:<\/p>\n<ul>\n<li>\n<p>The item received is different from the item ordered.<\/p>\n<\/li>\n<li>\n<p>The item arrived damaged during shipping.<\/p>\n<\/li>\n<li>\n<p>The item has a verified defect that was not disclosed in the product listing.<\/p>\n<\/li>\n<li>\n<p>The item received does not match the advertised specifications.<\/p>\n<\/li>\n<\/ul>\n<p>To be eligible for a return:<\/p>\n<ul>\n<li>\n<p>The return request must be submitted within 7 days of delivery.<\/p>\n<\/li>\n<li>\n<p>The item must remain in its original condition.<\/p>\n<\/li>\n<li>\n<p>The item must not have been installed, modified, disassembled, or damaged after delivery.<\/p>\n<\/li>\n<li>\n<p>All original labels, tags, and packaging must be retained whenever applicable.<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2>2. Non-Returnable Items<\/h2>\n<p>The following items are generally not eligible for return:<\/p>\n<ul>\n<li>\n<p>Parts ordered incorrectly by the customer.<\/p>\n<\/li>\n<li>\n<p>Electrical and electronic components after installation or testing.<\/p>\n<\/li>\n<li>\n<p>Engine control units (ECU), sensors, modules, and programming-related items.<\/p>\n<\/li>\n<li>\n<p>Special-order parts.<\/p>\n<\/li>\n<li>\n<p>Clearance or final-sale items.<\/p>\n<\/li>\n<li>\n<p>Items damaged due to improper installation or misuse.<\/p>\n<\/li>\n<li>\n<p>Parts that have been modified, painted, repaired, or altered after delivery.<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2>3. Vehicle Compatibility<\/h2>\n<p>Customers are responsible for verifying compatibility before purchase.<\/p>\n<p>We strongly recommend confirming:<\/p>\n<ul>\n<li>\n<p>Vehicle Make<\/p>\n<\/li>\n<li>\n<p>Vehicle Model<\/p>\n<\/li>\n<li>\n<p>Production Year<\/p>\n<\/li>\n<li>\n<p>Engine Type<\/p>\n<\/li>\n<li>\n<p>OEM Part Number<\/p>\n<\/li>\n<\/ul>\n<p>If assistance is required, our support team will be happy to help before an order is placed.<\/p>\n<p>Returns resulting from incorrect compatibility information provided by the customer may be subject to approval and restocking charges.<\/p>\n<hr \/>\n<h2>4. Damaged or Incorrect Items<\/h2>\n<p>If you receive a damaged, defective, or incorrect item:<\/p>\n<ol>\n<li>\n<p>Contact us within 48 hours of delivery.<\/p>\n<\/li>\n<li>\n<p>Provide:<\/p>\n<ul>\n<li>\n<p>Order Number<\/p>\n<\/li>\n<li>\n<p>Photos of the item<\/p>\n<\/li>\n<li>\n<p>Photos of packaging<\/p>\n<\/li>\n<li>\n<p>Description of the issue<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p>Our team will review the case and provide further instructions.<\/p>\n<\/li>\n<\/ol>\n<p>Approved claims may qualify for:<\/p>\n<ul>\n<li>\n<p>Replacement<\/p>\n<\/li>\n<li>\n<p>Store Credit<\/p>\n<\/li>\n<li>\n<p>Refund<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2>5. Refund Process<\/h2>\n<p>Once the returned item is received and inspected:<\/p>\n<ul>\n<li>\n<p>Approved refunds will be processed within 5\u201310 business days.<\/p>\n<\/li>\n<li>\n<p>Refunds will be issued using the original payment method whenever possible.<\/p>\n<\/li>\n<li>\n<p>Processing times may vary depending on banks and payment providers.<\/p>\n<\/li>\n<\/ul>\n<p>Shipping charges are generally non-refundable unless the return is due to our error.<\/p>\n<hr \/>\n<h2>6. Return Shipping<\/h2>\n<p>If the return is approved due to:<\/p>\n<ul>\n<li>\n<p>Incorrect item shipped<\/p>\n<\/li>\n<li>\n<p>Damaged item<\/p>\n<\/li>\n<li>\n<p>Undisclosed defect<\/p>\n<\/li>\n<\/ul>\n<p>UsedSparePart.com may cover return shipping costs.<\/p>\n<p>For customer-related returns, including incorrect ordering or compatibility mistakes, the customer may be responsible for return shipping expenses.<\/p>\n<hr \/>\n<h2>7. Marketplace Transactions<\/h2>\n<p>UsedSparePart.com operates as a marketplace connecting buyers with approved suppliers.<\/p>\n<p>Certain products may be fulfilled directly by independent vendors. In such cases, return and refund requests may require coordination with the supplying vendor while remaining subject to this policy.<\/p>\n<hr \/>\n<h2>8. Inspection of Returned Items<\/h2>\n<p>All returned products are inspected before a refund or replacement is approved.<\/p>\n<p>Refunds may be refused if:<\/p>\n<ul>\n<li>\n<p>The item has been installed.<\/p>\n<\/li>\n<li>\n<p>The item is missing components.<\/p>\n<\/li>\n<li>\n<p>The item has been damaged after delivery.<\/p>\n<\/li>\n<li>\n<p>The item does not match the original shipped condition.<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2>9. Order Cancellation<\/h2>\n<p>Orders may be cancelled before shipment.<\/p>\n<p>Once an order has been shipped, cancellation may no longer be possible and the standard return process will apply.<\/p>\n<hr \/>\n<h2>10. Contact Us<\/h2>\n<p>For return and refund requests, please contact:<\/p>\n<p>UsedSparePart.com Customer Support<\/p>\n<p>Website: <a href=\"http:\/\/www.usedsparepart.com\/\">www.usedsparepart.com<\/a><\/p>\n<p>WhatsApp Support: Available through our website<\/p>\n<p>Email: <a href=\"mailto:support@usedsparepart.com\">support@usedsparepart.com<\/a><\/p>\n<p>Please include your Order Number when contacting us for faster assistance.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-25797","page","type-page","status-publish","hentry"],"pure_taxonomies":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - Global<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/usedsparepart.com\/ar\/\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f-\u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639-3\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Global\" \/>\n<meta property=\"og:url\" content=\"https:\/\/usedsparepart.com\/ar\/\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f-\u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639-3\/\" \/>\n<meta property=\"og:site_name\" content=\"Global\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-09T11:54:23+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/usedsparepart.com\\\/ar\\\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%af%d8%a7%d8%af-%d9%88%d8%a7%d9%84%d8%a5%d8%b1%d8%ac%d8%a7%d8%b9-3\\\/\",\"url\":\"https:\\\/\\\/usedsparepart.com\\\/ar\\\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%af%d8%a7%d8%af-%d9%88%d8%a7%d9%84%d8%a5%d8%b1%d8%ac%d8%a7%d8%b9-3\\\/\",\"name\":\"Refund and Returns Policy - Global\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/usedsparepart.com\\\/ar\\\/#website\"},\"datePublished\":\"2025-08-23T08:00:24+00:00\",\"dateModified\":\"2026-06-09T11:54:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/usedsparepart.com\\\/ar\\\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%af%d8%a7%d8%af-%d9%88%d8%a7%d9%84%d8%a5%d8%b1%d8%ac%d8%a7%d8%b9-3\\\/#breadcrumb\"},\"inLanguage\":\"ar\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/usedsparepart.com\\\/ar\\\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%af%d8%a7%d8%af-%d9%88%d8%a7%d9%84%d8%a5%d8%b1%d8%ac%d8%a7%d8%b9-3\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/usedsparepart.com\\\/ar\\\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%af%d8%a7%d8%af-%d9%88%d8%a7%d9%84%d8%a5%d8%b1%d8%ac%d8%a7%d8%b9-3\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/usedsparepart.com\\\/ar\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/usedsparepart.com\\\/ar\\\/#website\",\"url\":\"https:\\\/\\\/usedsparepart.com\\\/ar\\\/\",\"name\":\"Global\",\"description\":\"USED SPARE PART is your go-to app for trusted, genuine used car parts at great prices.  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